Family Photography Wellington

FAQs

Frequently Asked Questions

Yes you can, we have 4 digital packages to choose from. 

Your Laura Ridley Photography Portrait Experience includes 1x Complimentary Purchasing Appointment. If you feel you can’t decide on your order at that time, we are happy to book you in for a second session. The fee for Purchasing Appointments is $195. Payment is required at the time of booking the second session.

Absolutely, we offer a few different options to help you pay off your orders – interest free. We offer Humm, Genoapay, Afterpay & Gilrose Finance. Getting pre-approval helps us process your order efficiently

We ask that you allow 4-6 weeks for your artwork to arrive in our studio and to be checked that it’s perfect for you to pick up. Due to Covid-19 this may take slightly longer, but we’ll let you know each step of the way!

Your bonus items & wall art credit are included complimentary. If you do not want to use this that is fine.

This is not able to be taken off of the package price.

Your prints are included as reference prints for your digital files. These will act as a guide if ever you want to print these images at a generic photo lab.

Please note that these generic labs typically do not use archival quality inks and paper however at Laura Ridley Photography we ensure you have the highest of quality.

Payment is due upon placing your order.

If you choose to be invoice, your invoice needs to be paid within 48 hours. 

If the order is not paid within 48 hours and other arrangements have not been made, your order will be cancelled.

We’re here to help you! We have a unique way of helping you sort through your gorgeous images to find exactly what works for you! (but we know you’ll love them all!)

Yes you can. We keep any photos that you purchase, on file so that you can come back and order extra copies or larger artwork later on.

We unfortunately do not keep any photos that you do not purchase, so please make sure you order any photos that you love during your design and purchase appointment.

All our orders are placed during your Complimentary Purchasing Appointment. Please ensure that you have an idea of what products/packages you would like to order prior to your Purchasing Appointment.

However, if you do need more time we are happy to schedule in an additional Purchasing Appointment for $195. Payment is required at the time of booking the additional session.

Absolutely!

We offer a few interest free payment options such as:

Genoapay – Up to $1000 paid over 10 weeks

Humm – Little things for all of your purchases up to $1,000,
and Big things for those purchases over $1,000 and all the way up to $10,000.

Gilrose finance – Pay off the things you’d love over up to 36 months

To make sure you benefit from any specials/gift vouchers/product credits, we ask that ALL decision makers are present at the Purchasing Appointment.

Yes! We can photograph any combination of family members you like as part of your session. Siblings, grandparents, parents and pets are most welcome!